At S & D Berg Trading Pty Ltd, your privacy is important to us.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, whether through our website, email communications, telephone.
What Personal Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, address, phone number, email address.
- Business Details: Company name, business address, ABN, and relevant business contact information.
- Order and Transaction Information: Records of products purchased, order history, invoices, payment details.
- Communications: Emails, messages, or other communications you send us.
How We Collect Personal Information
We collect personal information in several ways:
- Directly from you when you place an order, make an inquiry, register an account, communicate with us.
- Automatically when you use our website through cookies and similar tracking technologies.
- From publicly available sources or third parties (such as credit reporting agencies, business partners, or service providers), where legally permitted.
How We Use Your Personal Information
We may use your personal information to:
- Process and fulfill orders and deliver products.
- Respond to your enquiries and provide customer support.
- Manage our business operations, including accounting and record-keeping.
- Send you marketing communications about our products, services, promotions, or updates (you can opt out at any time).
- Comply with legal and regulatory obligations.
Disclosure of Your Personal Information
We may disclose your personal information to:
- Our employees, contractors, or service providers who assist us in operating our business.
- Delivery and logistics partners for order fulfillment.
- Professional advisors (e.g. accountants, auditors, legal advisors).
- Regulatory authorities were required by law.
- Any other third party with your consent.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is 100% secure.
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, out-of-date, or incomplete. Please contact us using the details below to make a request.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date noted above.
Contact Us
If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us:
S & D Berg Trading Pty Ltd
Phone:
03 9890 1634
Email:
sales@sdberg.com.au
